Ordering, Delivery Info and FAQ's

How do I order ?

We are excited to help you order, simply navigate to the top menu bar and select SHOP, or scroll through the site and click on the ORDER NOW buttons across the HOME page. You can select from SHOP ALL items to see our complete product range or go direct to PANTRY and HEALTH & BEAUTY to order. You can order by THURSDAY 9PM to Click and Collect from Yandina Market weekly on Saturdays or KIn KIn Creative Market on the first Sunday of each month.

What payment methods do you accept ?

For your safety and convenience we accept secure payment via credit card or paypal and direct deposit. You will be taken to a third party secure page to process payments. KIN KIN Fresh do not hold your payment details. If you wish to pay by direct deposit - you will need to provide the proof of payment reference number from your bank in the ORDER NOTES. Please use your SURNAME as it appears in your delivery details as a reference when making the deposit so we can match up for delivery purposes.

How do I become a member ?

Join our secure Members area for free. Order with ease, browse your current and previous orders, save delivery details and preferences, save payment info and get updates on specials and offers. You can even contribute a recipe to our blog ! Navigate to the top of any page and LOG IN next to the shopping cart symbol on desktop or mobile (looks like 3 horizontal stripes). Complete your profile with ease ! Reach out if you want a mini tour via the sites "chat". Members also go into the draw for loyalty prizes and rewards.

Pre - order for collection at Yandina and Kin Kin Markets

You can pre - order to collect at either the Weekly Saturday Yandina Country Markets or 1st Sunday of the Month at Kin KIN Creative Markets. Simply add in the ORDER NOTES at check out which Market you wish to collect and we will send you a confirmation.